Security & Privacy

Powerful data. Privacy built-in.

High positional accuracy for richer data capture Real-time data with unparalleled accuracy

At XY Sense, we help teams collate utilization data to improve workplaces, not invade privacy.

That’s why we spend years in R&D developing our sensor hardware and proprietary AI to ensure that we deliver the level of real-time occupancy accuracy today’s property teams require without compromising the privacy or information security the people in the space.

Private & secure by design

Our sensors only ever records 100% “X” and “Y” coordinates. No images or collecting personal identifiable information. Ever.

Information security is part of our DNA. We’ve architected our solution according to industry best practices and follow strict protocols around the security and protection of customer information. XY Sense is an ISO27001 certified company.

We are GDPR and CCPA privacy regulation compliant.  Sensor does not capture or store personally identifiable information.

All occupancy data processing is performed ‘at the edge’ on the sensor itself. Sensor sightings are never stored, sent or retrieved. Even during setup. 

Trusted by global enterprise

XY Sense has successfully passed the most rigorous security, privacy, and compliance assessments conducted by some of the world’s largest banks, financial services institutions, and pharmaceutical companies. Our platform is trusted by organizations operating in the most highly regulated industries, where standards for data protection, governance, and resilience are uncompromising.

No PII. Ever.

XY Sense only ever records 100% anonymous X and Y coordinates. No images and no Personally Identifiable Information ever—supporting strict regulatory requirements and employee privacy by design.

Proven Security Track Record

Validated through real-world deployments with global banks, insurers, and pharmaceutical organizations.

Certified Infrastructure

ISO-certified, externally audited, and continually improved.

Reliable, Resilient by Design

Designed for continuous operation in enterprise environments, XY Sense prioritises availability, data integrity, and resilience—supporting mission-critical workplace systems.

Explore Privacy Information for Workplace Teams

How our sensors work

100% Anonymous Data Capture

We’re called XY Sense because our advanced sensors leverage the latest developments in machine learning to capture and process the “X” and “Y” occupancy coordinates of people relative to a sensor in real time.

There is no way to identify individuals from XY Sense data. Unlike badge swipes, under-the-desk PIR or device agents, XY Sense captures data passively about the space, never an individual. And with scene processing occurring on each individual sensor device, we’ve engineered our solution so that images are never sent, stored or retrieved.

Only 100% anonymous (and fully encrypted) occupancy data is made available via our secure analytics platform for workplace reporting and display applications.

When we say no images leave the sensor, we mean it. 

Raw sensor sightings (images) are never stored, sent or retrievable from XY Sense sensors.

Scene processing happens in real time via our proprietary machine learning algorithm with each device securely processing information independent of other sensors.

All data is fully encrypted from the sensor to the cloud using the MQTT protocol and TLS1.2 encryption over port 8883. We also monitor all sensors in real time to alert on any abnormal behaviours or connection issues to make sure your sensor continue to work as intended.

Even if you were to pull down a sensor and physically open it up, you would not find any images on it, or any other information relevant to the surroundings or customer.

XY Sense technology has been designed and engineered using industry best practices for data protection and security.

Every element of our solution – XY Sense hardware, on-site networking technology, cloud-hosted infrastructure and software, as well as our APIs – have been designed to ensure that data is captured, processed, transmitted and stored in a secure manner.

  • All data is encrypted from the sensor to the cloud using the MQTT protocol and TLS1.2 encryption over port 8883. All data is encrypted at REST in the cloud using AES-256.
  • Sensors are actively monitored. If we stop receiving data, either because of malicious activity or a fault, we are notified and start an investigation. We actively monitor the amount and pattern of data we are receiving from the sensors including memory, CPU and other signs of activity on all sensors.
  • Our application is secured via HTTPS/TLS 1.2 over port 443.
  • Our application supports, O Auth enabled single-sign on as well as 2-factor authentication.
  • We provide regular over-the-air firmware upgrades and security enhancements.
  • Our solution (hardware and application) is penetration tested and validated by third parties at minimum on annual basis.
  • XY Sense is ISO27001 Certified.
Animated world map with pulsing location markers highlighting XY Sense's global footprint across North America, Europe, Asia, Australia, and Africa, representing worldwide deployment of workplace occupancy and space utilization solutions.

Built to meet global standards

XY Sense sensors have been tested and certified to relevant regulatory compliance codes in a variety of major markets around the world.  

Animated world map with pulsing location markers highlighting XY Sense's global footprint across North America, Europe, Asia, Australia, and Africa, representing worldwide deployment of workplace occupancy and space utilization solutions.
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XY Sense Privacy & Security Fact Sheet

Download our detailed privacy and security fact sheet to learn more about how our Area Sensors capture, process and protect your workplace occupancy information. 

Download your copy

If your team already uses occupancy data for utilization and portfolio planning, this is the next step. 

Join us for a live 45-minute roundtable to learn:

  • How global enterprises use occupancy data across live portfolios, and where the limits sit

  • The consulting view on integration, standards and what actually gets designed into a project

  • Where automation teams draw the line on trusting an external data source

  • What the panel thinks the next five years will demand of building teams

Wednesday 4 November | 10.00 - 10.45am (GMT)